Some of the features of GuestView Guide rely on knowing when a guest is staying at your property. You can either manually add reservations to GuestView Guide or you can use a Calendar link (iCal) from your OTA or PMS to automatically sync your reservations.
To add iCal link(s), follow steps below:
- Log into manage.guestviewguide.com
- Select your desired property and click on Reservations
- Click ‘Sync From’ and select ‘iCal Calendar (.ics)’
- Paste your iCal link into the field and click Preview to see the list of reservations. If the results are as expected click on Save and Sync. Note: Many iCal sources do not provide guest names. In this event the guest name will be shown as “Guest”
Multiple iCal links can be added to GuestView Guide dashboard. If you do not use a PMS and use multiple OTA sites, iCal from each of the site can be added.
To add multiple iCal links, repeat Steps 1-3 from above and then follow :
- Paste your iCal link into the field and click Preview to see the list of reservations. If the results are as expected click Add another iCal. Note: Many iCal sources do not provide guest names. In this event the guest name will be shown as “Guest”
- Follow the prompts to add up to 10 iCal links. When complete click Save and Sync to create your Calendar
Note: when creating a calendar from multiple sources, it is possible that a conflict can occur between two iCal links. In the event of a conflict, the order of the links will determine the priority for the calendar. You can reorder the links at any time by pressing on the icon with 4 dots and dragging your link up or down the list.
On further information on how to add your iCal link, follow the steps on the guide.
