The 2021 VRMA Connect – Colorado event took place on Tuesday June 22, 2021 at the Beaver Run Resort & Conference Center in Breckenridge, CO.
Major topics of discussion included:
- Many property managers are experiencing challenges finding and retaining staff. Nationwide labor shortages are exacerbated in many popular travel destinations caused in part by a lack of affordable housing.
- Many operational changes property managers made during the pandemic will be sticking around long term. Shifts in housekeeping, safety, and cancellation policies were prominent in the discussion.
- Building a strong community amongst short term rental professionals is vital. Banding together and focusing on sharing knowledge will help ensure the long term health of the industry as a whole.
- While most property managers present shared that they listed properties on atleast one OTA, many managers have refocused on direct booking (or direct REbooking) strategies.
- Managers were encouraged to look for ways to diversify their revenue stream in an effort to better prepare themselves and the industry for future disruptions to “business as usual”.